FREQUENTLY ASKED QUESTIONS
When will my order arrive?
Your order should arrive within 5-7 working days via Royal Mail second class. Please be aware that due to the current COVID-19 Royal Mail delays your delivery may take a little longer.
What if my item arrives damaged?
We take the utmost care in packaging your items so this shouldn't happen, but just in case they take a tumble in the post we accept returns on any damaged items within 14 days of purchase. We will require proof of purchase and photos of the damage. Please get in touch with us to arrange your return.
What happens if I ordered the wrong size?
We advise that you check the size guide carefully before ordering to try and avoid this, but if you do order the wrong size get in touch and we'll arrange to exchange it for you. Buyer must cover return postage.
Are you planning on expanding your collection?
Where can I read about your environmental policy?
Head over to our About page where you can read our environmental policy in full.